Unworn, unwashed and unused shirts may be returned or exchanged within 30 days of delivery when they remain in original condition. Customers should contact the store before returning an item and include the order number and reason for the request. Original shipping charges are nonrefundable. Customers are responsible for return shipping unless the wrong item or a damaged item was received. Damaged or incorrect orders should be reported within seven days of delivery with clear photographs. Final-sale, personalized and custom-made items cannot be returned or exchanged. Confirm the final return address and customer-service email before publishing this policy.